Your privacy matters to cow188. This Privacy Policy explains exactly what personal information we collect when you use the cow188 platform, how we use and protect it, who we share it with, and what rights you have over your own data under Philippine law. We've written this document to be clear and direct — not buried in fine print.
This Privacy Policy (the "Policy") sets out how cow188 ("cow188," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal information relating to individuals ("you" or "Data Subject") who access or use the cow188 website at cow188.co and any related services, platforms, applications, or communications (collectively, the "Platform").
cow188 is committed to processing personal data in a lawful, fair, and transparent manner, consistent with the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering a cow188 account, using any part of the Platform, or otherwise providing personal information to cow188, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the cow188 Platform.
For the purposes of this Policy and applicable data privacy legislation, the data controller responsible for your personal information collected through the cow188 Platform is:
cow188
Platform: cow188.co
Contact: [email protected]
If you have questions or concerns regarding how cow188 processes your personal data, please contact the cow188 Data Protection Officer (DPO) using the contact details set out in Section 16 of this Policy.
cow188 collects personal data that is necessary, relevant, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we may collect about you include the following:
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full legal name, date of birth, gender, nationality | Account registration / KYC |
| Contact | Email address, Philippine mobile number, residential address | Account registration |
| Government ID | Passport, SSS ID, UMID, PhilSys ID, Driver's Licence | KYC / identity verification |
| Account credentials | Username, hashed password, security preferences | Account registration / login |
| Category | Examples | When Collected |
|---|---|---|
| Payment method | GCash account details, Maya account details, bank account name/number (BPI, BDO, Metrobank), USDT wallet address | Deposit / withdrawal |
| Transaction history | Deposit amounts, withdrawal requests, dates, currency, payment method used | Every financial transaction |
| Bonus activity | Bonuses claimed, wagering progress, bonus expiry | Promotional participation |
cow188 collects personal data through the following primary channels:
cow188 uses your personal data only for the specific purposes for which it was collected and for directly related purposes that a reasonable person would expect. The primary purposes for which cow188 processes personal data include:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your cow188 account, including account security and authentication. |
| Service Delivery | Providing access to cow188's games, sports betting, promotions, and all other Platform features. |
| Financial Processing | Processing deposits, withdrawals, and bonus calculations; maintaining accurate financial records. |
| Identity Verification | Verifying your identity and age (21+) as required by cow188's Terms and applicable regulations. |
| Legal Compliance | Complying with anti-money laundering (AML) obligations, regulatory reporting, and responding to lawful authority requests. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, account abuse, and security breaches. |
| Responsible Gaming | Monitoring gaming activity to identify potential problem gambling indicators and applying responsible gaming tools where appropriate. |
| Customer Support | Responding to your enquiries, resolving disputes, and improving support quality. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve Platform performance, game selection, and user experience. |
| Marketing | Sending promotional communications and personalised offers where you have provided consent or where a legitimate interest applies (subject to your opt-out right — see Section 14). |
Under the Data Privacy Act of 2012 (RA 10173), cow188 relies on the following criteria to lawfully process your personal data:
cow188 does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. cow188 may share your personal data with the following categories of recipients only to the extent necessary for the specified purposes:
The cow188 Platform is primarily operated from and for the Philippine market. However, certain technology and service providers engaged by cow188 may process data in jurisdictions outside the Philippines. Where such international transfers occur, cow188 ensures that appropriate safeguards are in place consistent with the requirements of the Data Privacy Act of 2012, including:
If you wish to obtain information about the specific safeguards applied to a particular international transfer, please contact the cow188 Data Protection Officer as detailed in Section 16.
cow188 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML compliance / legal obligation |
| KYC documentation | Duration of account + 5 years | Regulatory requirement |
| Financial transaction records | 5 years from transaction date | Tax / AML legal obligation |
| Gaming history | Duration of account + 3 years | Dispute resolution / regulatory audit |
| Customer support records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing preference data | Until you opt out or withdraw consent | Consent |
| Technical / device logs | 12 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification, unless a longer retention period is required by applicable law.
cow188 implements appropriate organisational and technical security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
cow188 uses cookies and similar tracking technologies (collectively, "Cookies") on the Platform for the purposes described below. A cookie is a small text file placed on your device by a website server. Cookies cannot execute programs or deliver viruses to your device.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — login sessions, shopping cart equivalents, security tokens. Cannot be disabled. | No |
| Functional | Remember your preferences (e.g., language, display settings) to personalise your experience. | No (legitimate interest) |
| Analytics | Aggregate usage statistics that help cow188 understand how the Platform is used and how to improve it. Data is anonymised or pseudonymised. | Yes |
| Marketing | Track your interaction with cow188 promotions and, where consent is given, personalise advertising shown to you. | Yes |
You can manage or delete cookies via your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies when you close your browser. Note that disabling strictly necessary cookies will impair your ability to use the cow188 Platform, including the ability to remain logged in to your account.
Under the Data Privacy Act of 2012 (RA 10173), as a Data Subject you have the following rights in relation to the personal data that cow188 holds about you. cow188 will respond to valid rights requests within thirty (30) calendar days of receipt.
Know what data we collect and how we use it — the purpose of this Policy.
Request a copy of the personal data cow188 holds about you.
Correct inaccurate or incomplete personal data in your cow188 account.
Request deletion of your data where there is no lawful basis for continued processing.
Object to processing based on legitimate interests or for direct marketing purposes.
Receive your data in a structured, machine-readable format for transfer to another controller.
Withdraw consent for consent-based processing at any time without affecting prior processing.
File a complaint with the Philippine National Privacy Commission if you believe your rights have been violated.
To exercise any of the above rights, please submit a request in writing to the cow188 Data Protection Officer using the contact details in Section 16. cow188 may require you to verify your identity before processing a rights request to prevent unauthorised disclosure of your data.
The cow188 Platform is strictly intended for individuals aged 21 years and above. cow188 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process and cow188 may require documentary proof of age prior to processing any withdrawal request.
If you are a parent or legal guardian and believe that a minor has registered a cow188 account, please contact us immediately via the support channels in Section 16. We will investigate and take appropriate action without delay.
cow188 may send you promotional communications — including bonus offers, new game announcements, tournament information, and relevant platform updates — via email, SMS to your registered Philippine mobile number, or in-platform notifications.
You may opt out of receiving marketing communications from cow188 at any time by:
Opting out of marketing communications will not affect transactional communications — such as account security alerts, deposit confirmations, withdrawal notifications, and support responses — which cow188 may continue to send as they are necessary for the operation of your account.
cow188 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes to this Policy are material — meaning they meaningfully affect how we process your personal data or significantly impact your rights — cow188 will endeavour to notify registered players via email to the registered address or via a prominent in-platform notice prior to the changes taking effect. For minor or clarificatory amendments, updating the Policy on the cow188 website with a revised effective date will be sufficient notice.
Your continued use of the cow188 Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms, to the extent permitted by applicable law. If you do not agree with any material change to this Policy, you should contact cow188 to discuss your options, which may include account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or cow188's data processing practices, please contact the cow188 Data Protection Officer (DPO):
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that cow188 has violated your data privacy rights. The NPC can be reached through the official channels published on the NPC's website.
Privacy at cow188 isn't a legal obligation we check off — it's a genuine commitment to every Filipino player who trusts us with their personal information.
Every page on cow188.co — not just the login and payment pages — is served over HTTPS with 256-bit SSL encryption. All data transmitted between your device and cow188's servers is encrypted and unreadable to third parties, whether you're on WiFi in BGC or mobile data in Davao.
cow188's data practices are built around the Data Privacy Act of 2012 (RA 10173) — the Philippines' primary personal data protection law. A designated Data Protection Officer (DPO) oversees cow188's compliance with the NPC and ensures your rights as a Data Subject are respected.
cow188 does not sell, rent, or broker your personal data to third-party marketers. The only promotions you receive from cow188 are about cow188's own games and offers. Your GCash number and email address are used to serve your account — not to build someone else's marketing list.
Access to player personal data within cow188 is restricted to authorised team members whose job functions specifically require it. All internal data access is logged, monitored, and periodically audited. No employee can access your full financial record without documented authorisation.
The data subject rights listed in Section 12 of this Policy are genuine — not aspirational. cow188's DPO team processes access, rectification, deletion, and portability requests within 30 calendar days. You can initiate a rights request directly via live chat or the support email address listed in Section 16.
In the unlikely event of a personal data breach that poses risk to your rights, cow188 commits to notifying the National Privacy Commission and affected players within the timeframes required by RA 10173 — not months later. Security incident transparency is part of how cow188 earns long-term trust.
Questions about your privacy, want to access your data, or ready to explore the full cow188 gaming experience? Our 24/7 support team is here — average response under 2 minutes.
21+ only. By using cow188 you agree to this Privacy Policy. Gamble responsibly.